Shipping Policy
At Kidaro, we aim to provide a smooth and transparent shipping experience. This Shipping Policy explains our shipping rates, processing times, delivery estimates, and important fulfillment details.
Shipping Rates
Shipping costs are calculated based on the destination and selected shipping method. The following rates apply:
| Destination | Shipping Method | Cost |
|---|---|---|
| United States | Standard Shipping | $5 |
| United States | Fast Shipping | $8 |
| Canada | Standard Shipping | $20 |
| Other Countries | Standard Shipping | $40 |
Free Shipping Promotion
Kidaro may offer limited-time free shipping promotions on selected products or orders. When available, free shipping will be clearly displayed during checkout. Free shipping offers are subject to change or cancellation without prior notice.
Order Processing
Once an order is placed, it is verified and prepared for fulfillment.
Some products are shipped directly from our manufacturing partners or suppliers. After your order is confirmed, the product is forwarded to the supplier for processing and dispatch.
Order processing typically begins within 1–3 business days, excluding weekends and public holidays.
Shipping & Fulfillment
Because we work with trusted manufacturing partners and suppliers, products may ship from different locations depending on availability. This allows us to offer a wider range of products while maintaining quality and efficiency.
Orders may arrive in separate packages if multiple items are purchased.
Delivery Time
Estimated delivery time is 7–12 business days, depending on your location and shipping method. Delivery times are estimates and may be affected by:
1- Customs clearance
2- Local postal services
3- Weather conditions
4- Carrier delays
5- High-volume shipping periods
Kidaro is not responsible for delays caused by factors beyond our control.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Incorrect or Incomplete Address
Customers are responsible for providing accurate and complete shipping information at checkout. Kidaro is not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses.
Order Tracking
Once your order has been shipped, tracking information will be provided when available. Tracking updates may take several days to appear depending on the carrier and destination.
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery time, please contact us at contact@kidaro.shop. We will review the situation and assist you in accordance with our policies.
Contact Information
For shipping-related questions or concerns, please contact us at:
contact@kidaro.shop